Annuities Customer Service |
EQUI-VEST®
Contact Info
Service Requests or InquiriesFor regular mail:
EQUI-VEST®Processing OfficeFor express mail:
P.O. Box 4956
Syracuse, New York 13221
EQUI-VEST® Processing Office
100 Madison St., Suite 1000
Syracuse, New York 13202
Contributions
To ensure that payments are processed as quickly as possible, use the address listed on the Contribution Statement. EQUI-VEST® addresses are as follows:
IRA, NQ (Non-Qualified), QP & Roth
Regular Mail:
EQUI-VEST® Individual Annuity LockboxIRA, NQ (Non-Qualified), QP & Roth
P.O. Box 13459
Newark, NJ 07188-0459
Express Mail:
JPMorganChaseTSA, SEP, SARSEP, EDC, Trusteed, HR-10 and Unit Billed IRA or NQ
EQUI-VEST® Lockbox 13459
4 Chase Metrotech Center (7th Floor)
Brooklyn, NY 11245-0001
Attn: Extraction Supervisor
*Phone number for Express Packages - (718) 242-2992
Regular Mail:
EQUI-VEST® Unit Annuity LockboxTSA, SEP, SARSEP, EDC, Trusteed, HR-10 and Unit Billed IRA or NQ
P.O. Box 13463
Newark, NJ 07188-0463
(For contributions remitted by the employer or Plan Administrator)
Express Mail:
JPMorganChase
EQUI-VEST® Lockbox 13463
4 Chase Metrotech Center (7th Floor)
Brooklyn, NY 11245-0001
Attn: Extraction Supervisor
*Phone number for Express Packages - (718) 242-2992
Loan Payments
To ensure that payments are processed as quickly as possible, use the address listed on the Loan Billing Statement. EQUI-VEST® addresses are as follows:
TSA and Corporate Trusteed ContractsEQUI-VEST®Loan Lockbox
P.O. Box 13496
Newark, NJ 07188-0496
By dialing 1-800-628-6673, you may speak with a Customer Service Representative during our business hours, Monday through Thursday, 8AM to 7PM and Friday, 8AM to 5PM (Eastern Time).
If you need additional information, send us your request.
