Annuities Customer Service

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Income Pay

Contact Info

Mailing Address

Send your written request for service to us at:
AXA Equitable
Benefit Payment Service Group
Suite 1000
100 Madison Street
Syracuse, NY 13202
Phone Number

By dialing 1-800-245-1230, you may speak with a Customer Service Representative during our business hours, 9 AM to 5 PM, Eastern Time, Monday through Friday. Please note that for security reasons we do not accept changes to a check mailing address by telephone.

If you need additional information, send us your request.

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