Steps AXA Equitable Takes to Protect Your Identity

AXA Equitable is committed to safeguarding all confidential information we may obtain about you through a combination of technical, administrative and physical safeguards.

Information you submit through our Website, as well as information we send back to you while you are visiting our Web site, is protected while passing through the Internet. We protect it when necessary with 128-bit encryption via Secure Sockets Layer (SSL) technology. We recommend that you use a browser that uses a 128-bit level of encryption. When you are in a secure environment, you will see an icon of a closed lock or a solid key in the bottom bar of your browser, depending on the browser.

Confirmations will be sent to you for changes to your address and online passwords.   If you request these changes and don’t receive a confirmation – or receive a confirmation and did not request changes – please call our customer service representatives immediately.

Confirmations will also be sent to you when you request eDelivery of certain documents.

AXA Equitable will never send you an e-mail or send you a link to our website asking for confirmation of your passwords or to verify your confidential information unless you have previously asked us to do so.  Unsolicited requests you receive may be attempts at phishing and should be treated with extreme caution. 

Call us if you have any questions.