Customer Service

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Thank you for visiting AXA Equitable's Customer Service.  Please use the links below to find the topic you are interested in.  If you need further assistance, just click Contact Us to reach a Customer Service Representative.

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Customer Service Contact Information
Online SupportPhone NumberBusiness Hours 
eService Client Support(877) 222-2144M - F 8:00am - 7:00pm (ET)By Email
AXA Advisors
Brokerage Products(866) 487-7484M - F5:30am - 4:00pm (PST)By US Mail
AXA Equitable
Annuities
 Accumulator® (800) 789-7771M - F8:30am - 5:30pm (ET)By US Mail
 Crossingssm (877) 999-7384M - T
F
8:00am - 7:00pm
8:00am - 5:00pm (ET)
By US Mail
EQUI-VEST® (800) 628-6673M - T
F
8:00am - 7:00pm
8:00am - 5:00pm (ET)
By US Mail
 Income Pay(800) 245-1230M - F9:00am - 5:00pm (ET)By US Mail
Momentum /
Retirement Strategies
(800) 528-0204M - T
F
8:30am - 7:00pm
8:30am - 5:00pm (ET)
By US Mail
 Single Premium Deferred
(SPDA)
(800) 628-7789M - F9:00am - 5:00pm (ET)By US Mail
300+ IRA(800) 248-2138M - F9:00am - 5:00pm (ET)By US Mail
Life Insurance(800) 777-6510M - F8:00am - 7:00pm (ET)By US Mail
MONY
Annuities(800) 487-6669M - T
F
8:00am - 7:00pm
8:00am - 5:00pm(ET)
By US Mail
Life Insurance(800) 487-6669M - T
F
8:00am - 7:00pm
8:00am - 5:00pm(ET)
By US Mail
     
     

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