Customer Service
Thank you for visiting AXA Equitable's Customer Service.  Please use the links below to find the topic you are interested in.  If you need further assistance, just click Contact Us to reach a Customer Service Representative.

Common Requests

Consumer Protection

eDelivery of Documents 

Its Good for the Planet


Customer Service Contact Information  
Online SupportPhone NumberBusiness Hours   
eService Client Support(877) 222-2144M - F 8:00am - 7:00pm (ET)Email  
AXA Advisors  
Brokerage Products(866) 487-7484M - F8:30am - 7:00pm (ET)US Mail 
AXA Equitable  
Annuities  
  Accumulator®  (800) 789-7771

 M - Thurs
 Friday

 8:30am - 7:00pm (ET)
 8:30am - 5:30pm

 Email  US Mail 
 Crossingssm (800) 862-6669M - T
F
8:00am - 7:00pm
8:00am - 5:00pm (ET)
US Mail 
 EQUI-VEST® (800) 628-6673M - T
F
8:00am - 7:00pm
8:00am - 5:00pm (ET)
Email US Mail 
EQUI-PATH(800) 923-6669M -F9:00am - 5:00pm (ET) 
Income Pay(800) 245-1230M - F9:00am - 5:00pm (ET)Email US Mail 
Momentum /
Retirement Strategies
(800) 528-0204M - T
F
8:30am - 7:00pm
8:30am - 5:00pm (ET)
Email 

US Mail

 

Retirement Cornerstonesm

 

Structured Capital Strategies

(800) 789-7771

 

(800) 789-7771

M - T
F

M - T
F

8:30am - 7:00pm (ET)
8:30am - 5:30pm

8:30am - 7:00pm (ET)
8:30am - 5:30pm

Email 

US Mail

 
Single Premium Deferred
(SPDA)
(800) 628-7789M - F9:00am - 5:00pm (ET)Email US Mail 
 300+ IRA (800) 248-2138M - F9:00am - 5:00pm (ET)

US Mail

 
Life Insurance(800) 777-6510M - F8:00am - 7:00pm (ET)Email 

US Mail

 
 
MONY  
MONY Annuities(800) 487-6669M - T
F
8:00am - 7:00pm
8:00am - 5:00pm(ET)
Email US Mail 
MONY Life Insurance(800) 487-6669M - T
F
8:00am - 7:00pm
8:00am - 5:00pm(ET)
Email US Mail 
       
       

Login to AXA Equitable
Login options for Employer Plan Administration clients.


Forgot my User ID or Password
Need a User ID?

Save Paper! Sign up for e-Delivery