Topics

Policy Information

• What information is available online, through AXA-Equitable.com?
  AXA-Equitable.com provides a consolidated view of your life and annuity contracts, 24 hours, 7 days a week. Please Note: Not all AXA Equitable life insurance policies are the same and may have different features or provisions depending on the type of policy, state of issue and date of purchase. Please refer to your policy or prospectus for detailed information or call our automated Life Insurance Information Line, 800-777-6510.

  Click the customer login to:

  • Check Account Details
  • Face amount
  • Cash value and available loan value
  • Investment option balances, investment allocation and daily fund prices
  • Premium information
  • Manage Your Portfolios
  • Transfer amounts among investment options
  • Change the investment allocation for future premiums
  • Make a premium payment
  • Request a loan against your policy's cash value
  • Sign up for electronic delivery of policy statements
  • Review Investment Performance
  • Annualized year to date, 1 year, since inception, and where available, 3, 5, and 10 year
  • Investment objectives, strategy, portfolio composition and top 10 holdings for all options
  • Read the most recent Quarterly Portfolio Highlights

  Click the 'Customer Service' tab to:

  • Change your address online
  • Find answers to frequently asked questions about your policy
  • Print service forms

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• What information and transaction capability is available through AXA Equitable VOICEIT the Interactive Telephone?
  Through AXA Equitable VOICEIT, you can manage your policy(ies) by utilizing key words or the List My Options feature. You can request a loan, process a premium payment or request a document - all with the sound of your voice, or you can let your finger-tips do the talking.

  VOICEIT Toll Free (1-800-777-6510) to Get:

  Information Options

  • Premium Information - Check premiums due and received.
  • Policy Values - Check account value, investment option balances and loan balances.
  • Policy Details - A complete policy review, including policy type, beneficiaries, names of the insured and policyowner, etc...
  • Loan Information - Inquire about borrowing limits or current loan balances.
  • Dividend information - Review how policy dividends are used and paid.
  • Contact Information - Obtain relevant fax numbers, Web addresses and mailing addresses for your financial professional and our service center.

  Transaction Options

  • Premium Payment - Process premium payments through your checking account.
  • Loan Request - Borrow against policy cash value.
  • Dividend Disbursement - Modify arrangements for dividend disbursements.
  • Address Change - Make changes in your address-of-record.
  • PIN Changes - Replace existing PIN number with a new one.

  Forms and Statements

  • Statement of Insurance - Proof of Insurance or "Certificate of Insurance."
  • Statement of Policy Values - A statement reflecting your current policy values.
  • Checking Account Payments/ACH Terms and Conditions - User agreement and conditions for processing payments from your checking account.
  • Annual Statement - Previous year's activity report and statement.
  • Service Request Form - Multipurpose request form for services that call for additional requirements.
  • Claim Kit - Beneficiary claim form to initiate the claims process.
  • Prospectus and Prospectus Supplements - Request a copy of your policy's current year prospectus and any prospectus supplements (variable life insurance only).
  • Duplicate Billing Notice - Request a copy of your last generated premium statement.
  • Owner/Beneficiary Change Form - Request to change the designation of the beneficiary and/or policyowner listed on the policy.

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