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Life Insurance

Common Questions

Mailing Addresses


  • How can I change the address on my policy?
    To change your address for a life insurance policy you can:
    • AXA Equitable VOICEIT Interactive Telephone offers you the convenience of updating the address on your policies 24 hours a day/7 days a week. You can reach AXA Equitable VIOCEIT, Toll Free at 1-800-777-6510. Assisted Service is readily available if you require assistance during business hours.
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  • Where can I mail my payment?
    Payments without a bill should be sent to:

    For Regular Mail:
    AXA Equitable
    P.O. Box 1047
    Charlotte, NC 28201-1047
    (For Select UL)
    AXA Equitable Life Admin.Center
    P.O. Box 6040
    Lynchburg, VA 24505
    For Express Mail:
    AXA Equitable
    10840 Ballantyne Commons Parkway
    Charlotte, NC 28277

    (For Select UL)
    AXA Equitable Administration Center
    3100 Albert Lankford Drive
    Lynchburg, VA 24501

    Please note your policy number on your check and indicate how your payment should be applied, i.e., to premium, loan principal or loan interest. If you don't indicate how your payment should be applied, we will apply it in accordance with the terms of your policy.

    AXA Equitable VOICEIT Interactive Telephone offers you the convenience of making checking account payments on your policies 24 hours a day/7 days a week. You can reach AXA Equitable VOICEIT, Toll Free at 1-800-777-6510. Assisted Service is readily available if you require assistance during business hours. In addition, premium billing notices and forms to set up electronic drafts for your premium can be obtained via AXA Equitable VOICEIT through the Statements and Forms menu. Forms and Statements are available via Fax, Mail, or Email provided you are registered in AXA-Equitable.com.

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