Life Insurance Customer Service |
AXA Equitable VOICEIT Interactive Telephone
Through AXA Equitable VOICEIT, you can manage your policy(ies) by utilizing key words or the List My Options feature. You can request a loan, process a premium payment or request a document - all with the sound of your voice, or you can let your fingertips do the talking.
VOICEIT Toll Free (1-800-777-6510) to get:
Information Options
- Premium Information - Check premiums due and received
- Policy Values - check account value, investment option balances and loan balances
- Policy Details - A complete policy review, including policy type, beneficiaries, names of the insured and policyowner, etc.
- Loan Information - Inquire about borrowing limits or current loan balances
- Dividend Information - Review how policy dividends are used and paid
- Contact Information - Obtain relevant fax numbers, Web addresses and mailing addresses for your financial professional and our service center
Transaction Options
- Premium Payment - Process premium payments through your checking account
- Loan Request - borrow against policy cash value
- Dividend Disbursement - Modify arrangements for dividend disbursements
- Address Change - Make changes in your address of record
- PIN Changes - Replace existing PIN number with a new one
- Forms and Statements
- Statement of Insurance - Proof of Insurance or "Certificate of Insurance"
- Statement of Policy Values - A statement reflecting your current policy values
- Checking Account Payments/ACH Terms and Conditions - User agreement and conditions for processing payments from your checking account
- Annual Statement - Previous year’s activity report and statement
- Service Request Form - Multipurpose request form for services that call for additional requirements
- Claim Kit - Beneficiary claim form to initiate the claims process
- Prospectus and Prospectus Supplements - Request a copy of your policy’s current year prospectus and any prospectus supplements (variable life insurance only)
- Duplicate Billing Notice - Request a copy of your last generated premium statement
- Owner/Beneficiary Change Form - Request to change the designation of the beneficiary and/or policyowner listed on the policy
