403(b) Information Center

Third Party Administrators (TPAs)

One way to administer your plan is to designate a TPA to handle the compliance monitoring of plan transactions. If you choose this option, the name of your TPA should be specified in your written plan document.

A TPA can provide, among other things, services like contribution tracking, complete transaction monitoring with verification, common remitter, a plan document, meaningful notice for employees, and IRS audit support. For 501(c)(3) non profit employers, delegating 403(b) compliance responsibilities to a TPA can help maintain the limited involvement required under the ERISA exemption safe harbor regulations.

For an overview on how to select a TPA, read Strategies for Selecting a Third Party Administrator. It includes a check list to help you in your evaluation and selection process.

Consider PlanConnect®

PlanConnect® is a full-service TPA for the sponsors of 403(b) and 457(b) plans. With PlanConnect®, AXA Equitable can provide 403(b) and 457(b) plan sponsors and participants with access to cutting-edge, high-quality plan administration services.

PlanConnect® has three key services designed to address the varying needs of today's plan sponsors:

  • Connect2Maintain®. Helps you eliminate the challenge of staying current with the latest IRS and DOL rules and regulations. And you enjoy access to services tailored to fit your specific plan maintenance needs.
  • Connect2Comply®. Continually monitors your plan to ensure that it is in compliance with an ever-changing IRS and DOL regulatory environment.
  • Connect2Remit® Gives you access to the best systems and practices for seamless processing of your participants' contributions. 403(b) and/or 457 plan contributions will be quickly and accurately processed, and securely distributed to the appropriate provider, regardless of how many providers you have under your plan.
  • Connect2AchieveSM. Provides a technology platform, targeted print material, and extensive participant outreach designed to drive participation in the plan, and support the employer and employee while using the plan.

PlanConnect® and AXA Equitable are subsidiaries of AXA Financial, Inc. These relationships enable it to draw on AXA Financial's considerable financial and technological resources, and on AXA Equitable's extensive experience in 403(b) and 457(b) plans.


PlanConnect, LLC is a wholly owned subsidiary of AXA Distribution Holding Corporation, an indirect subsidiary of AXA Financial, Inc. PlanConnect®, Connect2Remit®, Connect2Comply®, Connect2Maintain®, are registered service marks of PlanConnect, LLC. Connect2AchieveSM, is a service mark of PlanConnect, LLC. PlanConnect® may not be available in all states. AXA Financial, Inc. and its family of companies do not provide tax advice. Please consult with your tax advisor regarding your particular circumstances. AXA Distribution Holding Corporation, AXA Financial, Inc. and AXA Equitable Life Insurance Company are affiliated companies and are located at 1290 Avenue of the Americas, New York, NY 10104, (212) 554-1234.

PlanConnect, LLC is located at 100 Madison Street, Syracuse, NY 13202. (800)923-6669.

GE-60948 (rev. 4/11)